When you have decided on your storage unit, you will pay your refundable deposit to book your container.
Once we have received your booking, you will be emailed a direct debit mandate to complete. Your payments will then be taken by a monthly direct debit, until you give us the required 14 days notice in writing that you will be vacating your storage unit.
If you are unable to or do not wish to pay by direct debit, you can alternatively set up a standing order with your bank or make monthly bank transfer payments once you receive your invoice.
All invoices are to be paid in full by the date due. Once you leave your storage unit, If you have paid for storage that you have not used, this will refunded back to you along with your deposit.
We do not accept cash payments!
Yes, we do require a deposit for all of our storage containers.
This will be taken on when you book your container.
You deposit is refundable on the basis that your storage unit is left in the same condition as at the date of commencement of occupation.
Your deposit may also be used to offset your account if your payments become significantly overdue.
We have a minimum contract period of 2 weeks and no maximum.
Your payments will continue until you give us the 14 days written notice required to cancel.
It is not a requirement by us that you have insurance for your items, however we do strongly recommend it.
We do not offer insurance policies as an add on to our bookings.
Here are a few companies who specialise in self-storage insurance:
- Store and Insure
- Insurastore
- Surewise
Alternatively you might able to add the contents to your home insurance policy.
Our office opening hours are 8.30am – 4.30pm
Both of our sites offer 24hr access to our storage containers by way of coded gate or key fob, access will be provided to you once you receive the keys for your storage.
**Please be advised some of our smaller units are only accessible within office hours only, this will be indicated when booking**
- Any Living creatures
- Flammable Substances
- Hazardous Substances
- Firearms, weapons or explosives
- Perishable goods
- Illegal items or substances
You also may not live or work in your storage container!